Thrive Online Major Outage

Incident Report for Thrive POS

Resolved

Thrive Online is fully operational and issue has been fully resolved.

Posted Jun 13, 2023 - 10:39 CDT

Monitoring

Fix has been implemented and operations are back to normal and engineers will be monitoring.

Posted Jun 13, 2023 - 10:02 CDT

Identified

We have identified the issue and fix has been applied. Online ordering services are coming back online and should be available shortly.

Posted Jun 13, 2023 - 09:52 CDT

Investigating

At 9:10 AM CST Thrive Online has been reporting "Bad Gateway" or not responding. This has led to a system outage and our engineers are working on identifying the issue and restoring service.

Posted Jun 13, 2023 - 09:31 CDT

This incident affected: Thr!ve Online.